Welcome to the USI Information Technology department. Our support center includes phone, email, on-line and walk-in computer support for all students, faculty, and staff? at the University of Southern Indiana.?
Trouble with MyUSI / or Eagles-mail??
?? Check the announcements at: ? ? Consider following us on Social Media @USIITDEPT
Walk In Service: ?? We are located in Forum Wing (FA) 41.?(See on map.)
Phone Support:赚钱微信提现的消消乐 ?812-465-1080
Hours of Operation:
7:30 a.m. - 4:30 p.m. CST
赚钱微信提现的消消乐4:30 p.m. - 8:00 p.m. CST? **
赚钱微信提现的消消乐** Limited walk-in, email, and phone support. Service requests that can be solved by the available staff will be handled, and other non-emergency service requests will be handled the next?regular work day (Monday-Friday). Not all services are available at all times.
After Hours Support:
We know that computing problems don't always happen during work hours. ?Therefore, we provide a call-in service during our closed-hours. This service can assist with many of the common computing issues. ?If the issue goes beyond that level, the after-hours service will create a problem ticket.
Email Us: ??Click "Contact" 赚钱微信提现的消消乐in the top right of this page.
Start a Problem Ticket: ? Fill out this form
Student Computer Help Desk: 赚钱微信提现的消消乐If you are experiencing problems with your computer, you can schedule an appointment and bring it to the IT Help Desk. The student Computer Help Desk can assist with virus and spyware removal and hardware diagnostics. For best service please call in advance to schedule an appointment. Although this is a free service for current USI Students, it is not a drop off service.
KACE Help Desk software: The IT Department uses KACE to manage trouble tickets and service requests. You can sign-on to the KACE system () and follow the progress of your ticket. Each time an update is made on a ticket you will receive an email. The subject line of these email messages start [TICK:####].
Bomgar Remote Support Software赚钱微信提现的消消乐: The IT Help Desk uses Bomgar to assist you off-campus. We are able to create a secure remote support session where we can view (with your permission) your screen. By calling the Help Desk, we can solve many of your problems over the phone.
Didn’t find what you were looking for? Send a message to our web team so that we can improve our site by clicking the "Contact" link at the top right of this page.
** Limited walk-in, email, and phone support. Service requests that can be solved by the available staff will be handled, and other non-emergency service requests will be handled the next?regular work day (Monday-Friday). Not all services are available at all times.?